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Banned directly after login, after not playing for a few weeks

Discussion in 'Player Appeals' started by Ruud, Jun 16, 2017.

  1. Ruud

    Ruud New Member

    Joined:
    Mar 23, 2017
    Messages:
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    Hello, sorry for my double posts. I'm not used to writing stuff in forums.

    Today I thought it would be nice to visit our skyblock again after not playing for a few weeks. My son and daughter have been playing and I wanted to see what they had build. Directly after logging in to FrostySB, I get the message that I am permanently banned due to charging back. At first I didn't know what this meant so I looked it up.

    My last donation was on April 7th. I have a confirmation of payment, I have not received any refunds nor asked for it, so I am afraid an error has been made. This is also the only server I play on.

    My in-game name is: Atlantix_Senior
    Date of ban: 06-16-2017
    Reason: Charging back
    Why should I be unbanned: reason of the ban is incorrect, I have not charged back anything.

    Please unban me so I can rejoin my kids on this nice server.

    Regards,

    Atlantix_Senior
     
  2. Ruud

    Ruud New Member

    Joined:
    Mar 23, 2017
    Messages:
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    I forgot to mention the enforcer: console on FrostySB
     
  3. bork

    bork Active Member

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    Dec 19, 2016
    Messages:
    512
    I heard around that there has been a bug with the system accusing people of charge backs. Not sure if this is true or not. Wouldn't assume anything yet.. Might need to contact @Frosty directly if you feel as if you are falsely banned or an error has occured. You aren't the first person this has happened to. [ @atherguy don't know if 43ms can do something or not ]
     
  4. SinfulFish

    SinfulFish Staff Staff Member

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  5. Dragonwarrior568

    Dragonwarrior568 Member

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  6. Ruud

    Ruud New Member

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    Mar 23, 2017
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    I did not get a respons from Frosty, but the ban seems to have been lifted!! Yeh, I can play again. Thanks however fixed this for me!
     
  7. Ruud

    Ruud New Member

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    Mar 23, 2017
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    I just checked, thanks Frosty!
     
  8. Dragonwarrior568

    Dragonwarrior568 Member

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  9. SinfulFish

    SinfulFish Staff Staff Member

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  10. Dragonwarrior568

    Dragonwarrior568 Member

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